Frequently Asked Questions

Membership - top 5 questions

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How much does it cost?

Online membership costs as little as £1.35 per week (based on a 6-month membership). The options are:

  • 30-Day Online Membership £7.99
  • 2 Months Online Membership £13.99
  • 3 Months Online Membership £19.99
  • 6 Months Online Membership £34.99

We also offer a no obligation 5-day free trial, so you can see if the service is for you before you join.

At the end of your chosen membership term, you will be charged on a monthly basis at the following rates:

Initial Term Ongoing Monthly Rate
30 Days Membership £7.99
2 months Membership £6.99
3 months Membership £5.99
6 months Membership £4.99

You can cancel whenever you wish by email. See Terms & Conditions

Do you repeat my subscription automatically?

Yes, for your convenience your membership is renewed automatically at the end of the initial term on a rolling monthly basis. Your can cancel at any time by notifying us. For monthly rates see Terms & Conditions.

What other ways can I pay?

You can also pay by cheque or postal order. To do this, sign up for a 5-day free trial and post your payment to the address below before your free trial ends. Please include a covering note specifying the subscription option you want and the email address you have registered with. Cheques should be made payable to 'NutraTech Ltd'.

Subscriptions
NutraTech Ltd
UNIEI The Gateway Building
Innovation Park
University of Nottingham
Triumph Road
Nottingham
NG7 2TU

What is your refund policy?

We offer a free 5-day trial so you can decide if the service is for you before you join. If you join and change your mind, we will give a 100% refund if you notify us within 7 days of joining by emailing cancellations@nutracheck.co.uk. Unfortunately we cannot make partial refunds on membership time remaining after this time.

How do I cancel?

At the end of your chosen membership term of 30 Days, 2, 3 or 6 months, your membership will be automatically renewed on a rolling monthly basis. You can cancel this at any time by sending an email to cancellations@nutracheck.co.uk clearly stating 'Cancel membership' together with your name and registration email address.

If however you wish to cancel under our refund policy, you must do this within 7 days of joining by emailing cancellations@nutracheck.co.uk.

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